About TurnPoint Software

The care management operating system built for Australian providers.

Founded in 2015, TurnPoint Software was built from the ground up for the realities of Australian in-home care — absorbing complexity so providers can focus on what they do best.

32M+
Hours of care coordinated
140,000+
Unique care recipients
11M+
Case notes created
2015
Founded in Australia
Our mission

Care was never meant to be buried under paperwork.

Somewhere along the way, software that should have supported care began to compete with it. Most in-home care providers are overwhelmed by disconnected systems that were not designed for the realities and complexities of modern care in Australia.

TurnPoint does the heavy lifting in the background — consolidating client management, rostering, payroll, compliance, and invoicing into a unified workflow, so your team can focus on people, not paperwork.

Every feature exists to solve a real operational or compliance challenge, not just to tick a box.

We absorb funding reforms so you do not have to rebuild your operations every time the rules change.

Our built-in Modern Award interpreter handles the heavy lifting of healthcare awards.

Audit-ready transparency and reporting is built into your daily workflow, not layered on top.

A single client record across all funding streams ensures your team always has the full context.

Founded
2015
Headquarters
Brisbane, QLD, Australia
Built for
Aged Care, NDIS & Allied Health providers
Owned by
Jonas Software ANZ — Constellation Software
Support
All Australian-based team
The TurnPoint ecosystem

One platform. Every part of your operation.

TurnPoint brings together three integrated products designed to work as a single, seamless system.

TurnPoint Assist

The care management operating system. Unify your clients, workforce, and finances into a single seamless flow — removing the friction that pulls attention away from care.

Client management & care plans
Rostering & scheduling
SAH, NDIS & CHSP claiming
Invoicing & financial reporting
Journey planner & GPS map
Mobile care worker access
TurnPoint Pay

Fully integrated payroll, award interpretation, compliance and workforce management. Designed to absorb the complexity of care sector payroll and protect you from costly errors.

Modern Award interpreter (SCHADS, Nurses)
STP 2 reporting
Superannuation clearing house
ABA bank file export
Compliant payslip generation
Employee self-onboarding
Your Care Portal

Connect your clients and their families directly to your business. Real-time visibility into appointments, budgets, statements, and care plans — on web and mobile.

Client & family portal access
Real-time appointment visibility
Budget & statement access
Available on web and mobile
Branded to your organisation
Who we support

Every funding model. Every care setting.

TurnPoint is built to handle the full breadth of Australian care funding.

Aged Care

Support at Home (SAH)
Home Care Packages (HCP)
Commonwealth Home Support (CHSP)
DVA & HACC

NDIS

Self-managed
Plan-managed
Agency-managed
SIL & group programs

Other

Private pay
Brokerage
Allied health
Multi-funding providers
Getting started

From demo to go-live in five steps.

A structured onboarding process designed to get you operational quickly and with confidence.

01
Demo
02
Decision
03
Implementation
04
Orientation
05
Go-Live
Customer story

Scaling with confidence, not complexity — for Allcare.

For All Care Health Services Group, providing in-home care for Australians aged over 65 has always been about dignity and wellbeing. But as their mission grew, so did the administrative drag of managing a complex, growing business.

In early 2019, Allcare moved away from fragmented systems and implemented TurnPoint Software. It was not just a technology upgrade — it was an operational shift that allowed them to reduce costs and finally coordinate care with the efficiency their clients deserved.

By establishing a single client view, Allcare's Care Coordinators were equipped with the full context of every person they served. That clarity led to reduced hospitalisations and a measurable increase in the wellbeing of their care recipients.

"These have lowered a number of our operating costs, which in turn has provided us with greater capacity to invest in the quality of care for our clients."

Deanna Maunsell, Co-founder & Chief Customer Officer, Allcare
Reduced operating costs
Consolidated systems eliminated manual reconciliation and administrative overhead across the organisation.
Single client view
Care Coordinators gained full context for every client, leading to better decisions and reduced hospitalisations.
Audit commendation
What was once a source of significant overhead became a point of pride — auditors highly commended Allcare on their compliance.
Continuous improvement
"We have benefited from the continued feature upgrades that have incrementally improved the platform." — Deanna Maunsell

Ready to see how TurnPoint can absorb your complexity?

Book a personalised demo with our Australian team and see the platform in action, tailored to your care model.

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