Support at Home software — Australia

Ready for the Support at Home transition — so your team doesn't have to start again

TurnPoint supports the new Support at Home funding model from day one. Manage budgets, service delivery, claiming, and compliance — without switching platforms or rebuilding your operations.

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SAH
Fully supported
Live
July 2025 ready
100%
Data preserved

Key features

Support at Home — built in, not bolted on

Designed from inside Australian care organisations outward. Every feature exists to solve a real challenge.

Support at Home budget management

Manage participant budgets under the new Support at Home model — including budget categories, contribution calculations, and real-time spend tracking against approved budgets.

PRODA Support at Home claiming

Generate Support at Home compliant PRODA claim files directly from service delivery records. The system applies the correct claiming rules for each support category automatically.

Seamless transition support

Existing home care clients transition to Support at Home within TurnPoint — preserving client history, care plans, and service records without a system migration.

Co-contribution management

Calculate and track participant co-contributions. Automated co-contribution invoicing reduces the manual work of managing participant financial obligations.

Product preview

See the budget tracker in action

Real-time visibility into every client's Support at Home budget — allocated, claimed, and remaining — across all service categories. Click through the tabs to explore.

Support at Home — Budget Tracker
PRODUCT PREVIEW
Margaret Thompson
Level 5 · Q2 2025–26 (Jan–Mar 2026)
ActiveTotal: $14,200
Total Budget
$14,200
Level 5
Allocated
$11,360
80.0% of budget
Claimed
$8,640
60.8% utilisation
Remaining
$5,560
39.2% available
Budget overview
Overall allocation and utilisation
Claimed$8,640
Booked$2,720
Remaining$2,840
Case management
10% of quarterly budget
Available: $1,420
Used: $980
Utilisation: 69.0%
Budget utilisation by category
Personal Care$3,920 / $4,800
Nursing$2,240 / $2,800
Allied Health$1,120 / $1,800
Social Support$720 / $960
Home Modifications$660 / $1,000

Common questions

Frequently asked questions

What is the Support at Home program?▾

Support at Home is the Australian Government's replacement for previous home care funding programs. Introduced from July 2025, it introduces a new funding model with revised budget categories, claiming rules, co-contribution requirements, and provider obligations. All existing home care providers need to transition their systems and processes to operate under Support at Home.

Is TurnPoint ready for the Support at Home transition?▾

Yes. TurnPoint has built Support at Home functionality into the core platform — including budget management, co-contribution calculations, PRODA claiming under the new model, and compliance requirements. Existing TurnPoint customers can transition to Support at Home without changing systems.

How does Support at Home claiming work in TurnPoint?▾

TurnPoint generates PRODA-compliant Support at Home claim files directly from your service delivery records. The system automatically applies the correct support categories, rates, and claiming rules. Claim validation runs before file generation, catching errors before they reach PRODA.

What happens to our existing client data when we move to Support at Home?▾

Existing client records, care plans, service histories, and financial records remain intact through the transition. TurnPoint preserves your complete client history — there is no requirement to re-enter data or rebuild client records when moving to the Support at Home model.

Get Support at Home ready with TurnPoint

Book a demo to see how TurnPoint handles the Support at Home model for your organisation.

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