TurnPoint Assist

Unified operations and coordination for personalised care at scale.

TurnPoint Assist is the care management operating system designed to absorb the complexity of your daily operations. By unifying your clients, workforce, and finances into a single seamless flow, we remove the friction that pulls energy and attention away from delivering the best care.

SAH
Support at Home ready
NDIS
NDIS & CHSP supported
DVA · HACC
Plus DVA, HACC & more
End-to-end operations management

One system built for the realities of care.

Every feature exists to solve a real operational, funding, or compliance challenge — not just to tick a box.

A single client record across all funding streams

SAH, NDIS, CHSP, and DVA — unified in one record to ensure personalisation never gets lost and your team always has full context.

Real-time scheduling that mirrors real legislation

Rostering logic that understands award rules, client preferences, travel time, and funding constraints simultaneously.

Budget tracking and NDIS utilisation visibility

Ensure you claim every dollar you have earned. Real-time visibility into plan budgets against service delivery, with alerts before plans expire.

Compliance built into your daily workflow

Audit-ready transparency is not layered on top — it is built into how work happens, so your records are always current and complete.

Key features

Everything a care provider needs.

Client management

A single holistic view of every client across all funding streams. Store details, documents, care plans, preferences, and service history in one unified record.

Single client record across SAH, NDIS, CHSP, DVA
Care plans & service agreements
Store key documents & reports
Client preferences for rostering
Manage privacy settings

Rostering & scheduling

Real-time scheduling that mirrors actual legislation and client preferences. Give field workers instant access to everything they need at the point of care.

Award-compliant shift scheduling
Match workers to client preferences
Track staff qualifications & compliance
Manage leave & availability
Journey planner & GPS-enabled map

Claiming & invoicing

Automated claiming across every Australian funding model. Generate PRODA-compliant files directly from your service delivery records — no manual rework.

SAH budget management & PRODA claiming
NDIS bulk payment requests
CHSP/DEX reporting
DVA & HACC statements
Direct debit integration

Compliance & reporting

Audit-ready transparency built into your daily workflow. Every service delivery, care plan activity, and claiming record is traceable from day one.

Customised reports
SAH monthly statements
NDIS plan utilisation tracking
HACC & VHC upload
Statement per provider

Mobile worker app

Give your care workers everything they need in the field. Accessible on any device, from any location — so your team can complete daily tasks with confidence and ease.

Shift schedules & client details
Service notes & care plan access
Visit sign-off at point of care
Travel tracking
Works on iOS & Android

Financial integration

Claiming, invoicing and payroll have never been easier. TurnPoint Assist integrates seamlessly with TurnPoint Pay and major accounting platforms.

Invoice export
Payroll integration with TurnPoint Pay
Accounting package integration
Managed allowances
Real-time financial visibility
What's included

Every TurnPoint Assist subscription includes:

SAH budgets
SAH statements
CHSP report upload
Direct debit integration
HACC statements
VHC upload
Statement per provider
NDIS invoicing
Journey planner
GPS enabled map
Care plans
Manage your payroll
Manage allowances
Invoice export
Mobile access
Service notes
Manage privacy
Set service types
Manage client profiles
Store key documents
Set appointments
Manage your staff
Match staff to client preferences
Track staff qualifications
Reporting
Customised reports
Built for your care model

See TurnPoint Assist for your specific funding model.

Support at Home
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Aged Care & CHSP
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NDIS
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Allied Health
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See TurnPoint Assist in action.

Book a personalised demo tailored to your care model — or explore the platform at your own pace.

Book a demoWatch self-service demo